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Frequently Asked Questions

Your Questions, Answered

Explore our range of services that we staff and learn how you can help support families! Below are answers to some frequent questions we receive. Reach out to our team with any additional questions you have!

What does a Provider do?

Our providers perform Respite or Caregiver Family Supports Services. This is a social emotional program where the provider helps the child with their goals through different modalities. We love onboarding providers with unique skill sets and backgrounds so that you can be matched to cases where your interests can be used to help the child with their goals!

What types of children will I work with?

The program we staff is for children with mental health struggles or who are medically fragile. They need extra help and support to help them thrive.

What times would I be working?

This program is designed to provide support for children outside of school hours. We have cases available on weekends or during the afternoon/evening. When you apply, you tell us what your hours of availability are and we match you to cases accordingly.

Where are the cases? Where do I meet the child?

We are helping children across the Long Island, the Five Boroughs, and beyond. You work with the child one on one at their house or in the community (i.e. a nearby park or library). Having your own car or another easy form of transportation is ideal, but when you apply, the form allows you to select which areas in New York you can cover cases in.

What do you pay?

$25/hr for providers with a HS diploma
$50/hr for providers with a BA and 2 years experience working with children (or caregivers, i.e. you have experience as a Parent Coach).

I am a parent and have someone who helps me with my children already. Can they be a provider for my child?

We are always happy for you to use providers that you already have a relationship with. Please let us know and we can onboard them as your child’s service provider. They will need to be cleared, fingerprinted and receive training. Please note, blood relatives may not be providers.

How do I start?

Email us or call us to start the intake process or to find out more information! Our team will help you every step of the way.

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